FILE OR IMAGE TRANSFER
After selecting the service you require and choosing 'Start New job' you will be directed to our upload page. Here you can browse your images and choose either a single or multiple files to upload. You can send your images using the Online uploader or through FTP.
All refunds for our credit bundles purchased online are credited back to the original credit card on which the credit bundle was purchased or if payment was made via paypal we then refund in the same manner.
If we don't return your images in the time you had requested, we will do your job at a discounted rate or in some cases absolutely free of charge. Furthermore, if you are not happy with the image or any particular job, please send these back and we will process the job again until you are satisfied with the quality and if you are still unhappy we will make a complete refund.
We return your images in the format you request. You can choose from JPEG, EPS, AI, PSD, TIFF, PNG and GIF.
For example if you have chosen to receive clipping path only, you will receive the same format you supplied, only with a clipping path.
Basically, the same format you have supplied will be returned back to you. The only variation to this is if you have requested a transparent layer, in which case you will receive a PSD or layered TIF.
You can either login to your account or download your completed job in the job section or you can click on the download link in the job alert email or if you have an ftp account set up with us you can download your images from the completed job folder within your ftp.